Panera Bread

Reviews about Panera Bread

• 1 / 5

  By ashley miner
  Crew member Christian literally ruined my planned lunch with my brother and his girlfriend.
  We do not live in Novi but headed up here for shopping and wanted to eat someplace simple without a crowd...we all decide let's do Panera Bread.
  I love Panera Bread typically... I always order their old sandwich "Chicken Caesar Sandwich on their Cheese Bread"
  Christian informs me that's not on the menu...I politely respond "I know that he sandwich is no longer displayed on the menu, but that every store has told me that they can make it (as they still serve chicken Caesar salad). I told him it gets charged as a Small Chicken Caesar salad, and instead of bread side it is put on the sliced bread.
  
  This crew member does not even attempt to ask any senior staff just says "no it's not on the menu, so you can't order that."
  Are you kidding me? How is it that this establishment has BREAD in the name and all I wanted was a salad on bread and I can't do that?
  
  Yet every other Panera Bread I have been to has done it without even questioning how it is done.
  
  I literally only order this item from Panera Bread...so as my brother and girlfriend are getting their lunch I just sit down. I order NOTHING!
  I verbally state that I am very upset with the service, another crew member is sitting right by me and just looks up and then looks away!
  
  I will never come back here or refer this location!
  I feel that Christian was rude and did not even attempt to see if anything could be done.
  
  If your in he service industry realize he job title of SERVICE!
  March 25, 2017
• 2 / 5

  By Fellow Customer
  Kind staff, but the whole place seems very disorganized. I used to think it was a fine place for about a couple of weeks going here. Seems they improvise with everything i see here.
  January 19, 2017